The fastest way to reach us is WhatsApp — we usually reply within the hour. Prefer email or phone? Those work too. Whatever method suits you, we are happy to help plan your trip.
Message Us on WhatsAppWe keep things simple. There are four ways to reach us, and they all land with the same small team who will be running your trip. No call centres, no automated chatbots, no outsourced booking platforms skimming a commission. When you message Rafting Albania, you are messaging the people who will meet you at the riverbank.
This is how most of our guests reach us, and it is what we recommend. Messages get to our phones instantly, we can send voice notes back if something needs explaining, and you can share photos or screenshots of your accommodation for pickup. We reply within the hour during daylight, usually within minutes.
Great for longer enquiries, group bookings with lots of details, or if you want a written confirmation you can forward to travel companions. We check email throughout the day and aim to reply within twelve hours. If you do not hear back within twenty-four, check your spam folder or send us a WhatsApp as a backup.
Permet, Albania
Our home base is in Permet, right beside the Vjosa River. We also run operations out of Corovoda for Osumi Canyon trips, with pickup options from Berat and Tirana. If you want to drop by in person, message ahead — during the season we are on the water most days.
Booking with us is genuinely quick. Send us a message with the dates you are considering, the number of people in your party, and where you will be staying, and we will come back with availability, pickup options, and next steps. The standard price is forty euros per person and covers everything — guide, equipment, photos, and snacks.
All-inclusive: certified guide, all equipment, photos, snacks, insurance
You can also use the contact form below if you prefer a structured way to send your enquiry. It goes to the same inbox as our email. For urgent or last-minute requests — for example, booking for tomorrow — WhatsApp is always the fastest route.
We are based in Permet, a small town in southern Albania on the banks of the Vjosa River. It is the natural home for a rafting business — most of our Vjosa trips put in a few minutes from town, and Osumi Canyon is a ninety-minute drive north. If you are flying in via Tirana, we can arrange pickup from your hotel or hostel for a full-day rafting package. If you are driving the country yourself, meet us in Permet, in Berat, or at the riverbank directly. We make it work however suits you.
WhatsApp messages usually get a reply within fifteen to thirty minutes during daylight hours. Emails we aim to reply to within twelve hours, and always within twenty-four. If you do not hear back quickly, try WhatsApp as a backup — occasionally emails get caught in spam filters on either end. During peak summer we might take slightly longer on a busy day, but never more than a full day.
Yes, this is how most of our guests book. Just send us a message with the dates you are considering, the number of people, and where you will be staying in Albania. We will come back with availability and next steps, and the whole booking can be confirmed in a single conversation. No forms, no accounts, no booking platform fees. You can also share your accommodation details or screenshots to help us plan pickup.
Often yes, depending on season and availability. We have had guests message us at 9 PM and raft with us at 9 AM the next morning. That said, during peak summer weekends we do book out, so last-minute is not guaranteed. The best approach is to message us with your dates as soon as you know them. Spots typically open up even close to the date because people reschedule, so it is always worth asking.
Cancellations made at least forty-eight hours before your trip receive a full refund, no questions asked. Cancellations within forty-eight hours are evaluated case by case — illness, flight disruptions, and genuine emergencies get refunded. If we cancel the trip due to unsafe river conditions or weather, you get a full refund or the option to reschedule. We would always rather you reschedule than not get the experience at all.
Yes, every guide on our team speaks fluent English. That is non-negotiable for us, given that most of our guests are international visitors. Several of us also speak Italian, and a couple of the team have working German and French. You will never have a communication problem on one of our trips.
The river is not going anywhere, but your holiday is. Send us a WhatsApp message with your dates and let us get you on the water. We are here, we are quick, and we are looking forward to hearing from you.
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